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Join the conversation—it's in the cloud

The Internet has created a culture of instant information gratification—anything one needs to know is just a few short clicks away. Salesforce.com harnesses the Internet and raises the bar on customer service. The Service Cloud, Salesforce.com's online customer service solution, is a comprehensive platform, loaded with invaluable tools and applications. Customers already expect immediate attention from your agents—now they can actually receive it.

Click to register with Salesforce.com for a FREE 30-DAY TRIAL!
The Service Cloud does away with paperwork and cumbersome software installation—like its name says, it's all online, and more cost effective. Resources like a call center and social web tools are all in one place, making it easier to track and manage all your efforts. Just log in and your service and response time will improve in a matter of days.

This is no experiment--more than 6,800 businesses already rely on the leader in enterprise cloud computing. Yours should be next.
   
Call center

Call center

Everything you need for a productive call center and happy service agents—all of it as easy to use as your favorite Web site.
Customer portal

Customer portal

Today's Web-savvy customers expect a lot out of customer self-service. Like rapid-fire answers and vibrant community conversations.
Opportunities

Opportunities

When you have a critical deal—or deals—in the works, you can't afford to let anything slip through the cracks.
Social

Social

Wherever your customers are, you'll be there. Join the conversation in Web communities like Twitter and Facebook.
Knowledge

Knowledge

Deliver the right answer the first time—everywhere.
Analytics

Analytics

What you don't know CAN hurt you. Get the insight you need to keep your customer service operation performing at its best.
Email

Email

It's easy to provide lightning-fast service when you have these email tools at your fingertips.
Chat

Chat

Do your customers hate to wait? Deliver real-time service with integrated chat.
Ideas

Ideas

Your customer community has some great answers and ideas - Use them.
Search

Search

Help customers find answers the first place they turn: their favorite search engines.
Partners

Partners

Work together easily, and everyone wins: Your customer service is faster and more cost effective.
Mobile

Mobile

Great service goes well beyond the call center. Deliver it from any location on any device.